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  1. Terms of Service

Terms of Service

Last Updated: February 10, 2026

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Welcome to HDPick! By using our website and services, you agree to these terms. We've tried to keep things clear and straightforward — if anything doesn't make sense, just ask us.

1 What We Offer

HDPick is an e-commerce platform for custom photo products based in Singapore. We help you create beautiful photo frames with EXIF metadata overlays and transform drawings into 3D printed keepsakes called Nōmë (No Other Like Me).

Nōmë™ is a trademark of HDPick, pending registration in Singapore.

2 Who Can Use HDPick

You must be at least 16 years old to use HDPick

  • By creating an account, you confirm you're at least 16 years old
  • If you're under 18, you need your parent's or guardian's permission
  • Parents: If you believe your child under 16 has an account, please contact us at hello@hdpick.com

3 Your Account

  • Registration: Some features require an account. Please use accurate information when signing up.
  • Security:Keep your login credentials safe — you're responsible for activity on your account.
  • Deletion: You can delete your account anytime from your profile settings.

4 Products & Orders

Photo Frame

  • Everything happens in your browser — your photos never leave your device
  • Download your frames for personal use

Nōmë (Drawing to 3D)

  • Upload your drawing and we'll transform it into a 3D printed keepsake
  • Crafted with care — typically ships within 5-7 business days
  • You'll get a preview to approve before we start printing

5 Payments & Refunds

Pricing & Payments

  • All payments are processed securely through Stripe
  • All prices are in Singapore Dollars (SGD)
  • Photo Frame: The tool is free to use. You only pay if you order physical prints or the world map overlay.
  • Shipping: We currently ship within Singapore only. Free shipping on all orders.

Revisions & Satisfaction

  • Nōmë Orders:We offer reasonable revisions to ensure you're happy with your 3D model before printing. We ask that you work with us constructively — excessive or unreasonable revision requests may be declined.
  • Damaged Items:If your order arrives damaged, contact us with photos within 7 days. We'll review and offer a replacement or refund.
  • Questions about your order? Email us at hello@hdpick.com

6 Intellectual Property

Our Stuff

Our tools, designs, logos (including Nōmë™), and code are protected by copyright and trademark. Please don't copy or redistribute them.

Your Stuff

Your photos and drawings stay yours. By uploading, you give us permission to process your orders and confirm you have the right to use that content.

Your Responsibility:You must own or have proper rights to any images or drawings you upload. Don't upload copyrighted characters, trademarked logos, or content you don't have permission to use. We're not responsible for IP infringement in content you provide.

7 Usage Rights

  • Personal Use: Products you create are for personal, non-commercial use
  • Commercial Use: Want to use HDPick for business? Contact us to discuss licensing

8 Third-Party Services

We use trusted partners to power our platform:

Vercel & Supabase

Infrastructure

Google & Magic Link

Authentication

Microsoft Clarity

Analytics

Stripe

Payments

9 Prohibited Conduct

Please don't:

  • Use our service for anything illegal
  • Upload malicious code or content
  • Try to break or interfere with our service
  • Scrape our website without permission
  • Create multiple accounts to bypass limits
  • Share your account with others

Content We May Refuse

We reserve the right to refuse any order containing content that is offensive, hateful, violent, sexually explicit, promotes illegal activities, or infringes on intellectual property rights. If we decline your order, we'll issue a full refund.

10 Disclaimer of Warranties

We work hard to keep HDPick running smoothly, but we provide it "as is" without guarantees that it will be uninterrupted or error-free. We do our best, but technology can be unpredictable.

11 Limitation of Liability

HDPick won't be liable for indirect, incidental, or consequential damages from using our service. Our total liability is limited to the amount you paid us.

12 Changes to Terms

We may update these terms occasionally. For significant changes, we'll notify you on our site or by email. Continuing to use HDPick after changes means you accept the updated terms.

13 Governing Law

These terms are governed by the laws of Singapore.

Questions About These Terms?

We're happy to clarify anything. Drop us a line anytime.

hello@hdpick.com

Related Pages

Privacy Policy

How we protect your data

Do Not Sell

California privacy rights

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We help you turn precious moments and creative ideas into keepsakes you can hold forever — from elegant photo frames to unique Nōmës (3D-printed creations from your imagination).

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Questions?

We'd love to hear from you. Drop us a line anytime.

hello@hdpick.com

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